Exchange 2003 Granular Recovery Technology (GRT) Backups to Disk fail with error: "0xe00002fe - Cannot log on to MAPI with the specified credentials."

Article:TECH155199  |  Created: 2011-03-09  |  Updated: 2013-11-12  |  Article URL http://www.symantec.com/docs/TECH155199
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Article Type
Technical Solution


Issue



Exchange 2003 GRT backups to disk will fail with this error if the ese.dll file cannot be copied to the GRT Image Folder when created at the time of backup.

 


Error



 V-79-57344-766 - Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.
0xe00002fe - Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.

 


Cause



A SGMon with Exchange High Debugging will show the following:

REMSRV:    [fsys\jet]           - LOOKING FOR: vdb_2011_02_16_1004_05
REMSRV:        [fsys\jet]           - FOUND      : vdb_2011_02_16_1004_05
REMSRV:       [fsys\jet]           - Jet: Copy file failed for \\PATH_TO_B2D_LOCATION\exchmem.dll.  0x2, The
system cannot find the file specified.
REMSRV:       [fsys\jet]           - Jet: Copy file failed for \\PATH_TO_B2D_LOCATION\exosal.dll.  0x2, The
system cannot find the file specified.
REMSRV:        [fsys\jet]           - Jet: Copy main file failed for \\PATH_TO_B2D_LOCATION\ese.dll.  0x2, The
system cannot find the file specified.
REMSRV:        [fsys\jet]           - LoadLibraryEx failed for \\PATH_TO_B2D_LOCATION\ese.dll.  0x7e, The
specified module could not be found.
REMSRV:      [fsys\jet]           - EseTraits(Full,Snapshot): 
       UseOriginalDbName RequireVFF NeedRestaging PersistRecovery UseVirtualLinks
REMSRV:       [fsys\jet]           - *** USING VFF ***.
BEREMOTE:      [fsys\mb2]           - Using Rem Provider for Browse/Backup.
BEREMOTE:      [fsys\mb2]           - Logon: m_lpMAPISession->Logon returned 80004005
BEREMOTE:     [fsys\mb2]           - m2chgdir: Logon failed without Last error set
BEREMOTE:     [fsys\mb2]           - MB2_Chgdir:Logon returned e000fea9
 


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.


Supplemental Materials

SourceETrack
Value2315077
Description

EXCH: Exchange 2003 GRT Backups to Disk fail with error: "0xe00002fe - Cannot log on to MAPI with the specified credentials." because Jet: Copy main file failed for ese.dll. The specified module could not be found.


SourceUMI
ValueV-79-57344-766
Description

Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.

 




Article URL http://www.symantec.com/docs/TECH155199


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