Restore of Sharepoint 2010 Web Analytics Databases fails with "An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Server farm. The portal was not restored."

Article:TECH155283  |  Created: 2011-03-10  |  Updated: 2011-03-11  |  Article URL http://www.symantec.com/docs/TECH155283
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Article Type
Technical Solution


Environment

Issue



Restoring the Web Analytics Service Application Services databases may fail with the error "An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Server farm. The portal was not restored."


Error



 "An error occurred while connecting the restored databases to the Microsoft SharePoint Portal Server farm. The portal was not restored."


Solution



This issue has been resolved with Hotfix Tech148347 for Backup Exec 2010 R2.  See related documents for more information


Supplemental Materials

Value2152164
Description

SPS4: Two Shared Service entities are seeing restore failures - Web Analytics Service App and Word automation




Article URL http://www.symantec.com/docs/TECH155283


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