Backup of Exchange databases with GRT enabled to a Dell DL2000 device may fail with "-1022 There is a disk I/O error"

Article:TECH155314  |  Created: 2011-03-10  |  Updated: 2011-03-10  |  Article URL http://www.symantec.com/docs/TECH155314
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Article Type
Technical Solution

Product(s)

Issue



When backing up an Exchange database with GRT enabled to a Dell DL2000 Device the backup may fail with the error "-1022 There is a disk I/O error"


Error



Error in debug logs:
REMSRV: [06/14/10 14:02:45] [2224] JetExternalRestore2
REMSRV: [06/14/10 14:02:45] [2224] JetExternalRestore(2) - ERROR::RC = - 1022 - -1022 There is a disk IO error.


Solution



This issue has been resolved by Backup Exec 2010 R2 Hotfix 148347
www.symantec.com/docs/TECH148347


Supplemental Materials

SourceETrack
Value2076693
Description

Dell DL2000: GRT fails: -1022 There is a disk IO error




Article URL http://www.symantec.com/docs/TECH155314


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