During a GRT restore of Exchange 2010 data from a tape device the job may hang in a status of "Staging" until the job is canceled

Article:TECH155315  |  Created: 2011-03-10  |  Updated: 2011-03-28  |  Article URL http://www.symantec.com/docs/TECH155315
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


Issue



During a GRT restore of Exchange 2010 data from a tape device the job may hang in a status of "Staging" until the job is canceled.  Once the job has been canceled the restore will complete and the GRT items will be restored.


Environment



This issue occurs with Backup Exec 2010 R2


Solution



This issue has been resolved by Backup Exec 2010 R2 Hotfix 148347
www.symantec.com/docs/TECH148347


Supplemental Materials

SourceETrack
Value2243238
Description

EXCH: GRT restore from tape hangs at “Staging” status.




Article URL http://www.symantec.com/docs/TECH155315


Terms of use for this information are found in Legal Notices