Backup Exec Remote agent service (BEREMOTE.EXE) terminates in Faulting module bedsshadow.dll on a Hyper-V host when backing up Highly Available Hyper-V clustered Virtual Machine.
|Article:TECH155654|||||Created: 2011-03-15|||||Updated: 2011-07-19|||||Article URL http://www.symantec.com/docs/TECH155654|
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When backing up Highly Available Hyper-V clustered Virtual Machines that resides on a CSV the Backup Exec Remote Agent Service (BEREMOTE.EXE) may terminate in bedsshadow.dll. The service will terminate on the Hyper-V cluster node hosting the Virtual Machine. The job will fail with the following error.
Error in the Job Log :
0xe000fedd - A failure occurred accessing the object list.
Windows 2008 R2 Hyper-V Cluster
Virtual Machines residing on CSV path C:\ClusterStorage\Volume10, C:\ClusterStorage\Volume11, etc
Backup Exec 2010 R2 and R3
The Virtual Machine resource is not responding. Backup set canceled
A failure occurred accessing the object list
Faulting application name: beremote.exe, version: 13.0.4164.0, time stamp: 0x4c2a6f09
Beremote Crashing in Bedshadow.dll when Backing up Hyper-V Cluster Guest on CSV
Article URL http://www.symantec.com/docs/TECH155654