Hotfix for Symantec Enterprise Vault (EV) for Lotus Domino 8.0.5, Build 1048, Specific emails fail to archive with Exception: Invalid high surrogate character.
| Article:TECH155772 | | | Created: 2011-03-17 | | | Updated: 2011-03-17 | | | Article URL http://www.symantec.com/docs/TECH155772 |
Problem
Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?
This hotfix can only be applied to the following versions of Enterprise Vault for Lotus Domino:
Enterprise Vault for Lotus Domino 8.0.5, Build 1048
Solution
What issue(s) does this hotfix resolve?
Specific emails fail to archive with Exception: Invalid high surrogate character. The surrogate characters are now stripped from the recipient XML before archiving.
Which files does this hotfix replace?
| File Name | File Version |
| EVDominoLibrary.dll |
8.0.5.1069 |
| EVStgAPI.dll | 8.0.5.1069 |
How to Install this hotfix:
1. Stop the Enterprise Vault services.
2. Create a backup of the files listed above.
3. Replace the existing files with the updated versions packaged in this hotfix.
4. Restart the Enterprise Vault services.
How to Uninstall this hotfix:
1. Stop the Enterprise Vault services.
2. Delete or rename the files named above.
3. Replace the existing files with the original files.
4. Restart the Enterprise Vault services.
Attachments
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| Source | ETrack |
| Value | 2275383 |
| Description | DOMINO: Specific emails fail to archive with Exception: Invalid high surrogate character. Mail does not get poison pilled. |
Article URL http://www.symantec.com/docs/TECH155772
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