Other applications or tasks cause Helpdesk to experience slow performance, timeouts or out of memory errors

Article:TECH155993  |  Created: 2011-03-18  |  Updated: 2011-08-04  |  Article URL http://www.symantec.com/docs/TECH155993
Article Type
Technical Solution

Issue



Other applications, such as SQL reporting tools, or tasks, such as Altiris Agents checking in with inventory, can cause Helpdesk to experience slow performance, timeouts or out of memory errors.


Cause



Various.


Solution



The following series of articles describe how to troubleshoot other applications and tasks that cause slow performance, timeouts or out of memory errors in Helpdesk.

  • Running Altiris Notification Server tasks cause Helpdesk to slow down or timeout. This can be from a wide variety of tasks, such as Altiris Agents checking in with inventory data, notification policies, merge rules, etc.

Altiris tasks cause Helpdesk to experience slow performance, timeouts or out of memory errors
http://www.symantec.com/business/support/index?page=content&id=TECH166372

  • Other applications cause Helpdesk to slow down or timeout. This can be caused by other applications running on the Helpdesk or SQL Server, such as reporting tools, etc.

Other applications cause Helpdesk to experience slow performance, timeouts or out of memory errors
http://www.symantec.com/business/support/index?page=content&id=TECH166370

Related Article

Slow performance, timeouts, out of memory errors or high CPU/w3wp.exe/IIS usage occurs when using Helpdesk
http://www.symantec.com/business/support/index?page=content&id=TECH146510




Article URL http://www.symantec.com/docs/TECH155993


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