Error,'Failed to verify the entered domain name,' when attempting a domain discovery of a Windows 2008 R2

Article:TECH156047  |  Created: 2011-03-20  |  Updated: 2011-10-20  |  Article URL http://www.symantec.com/docs/TECH156047
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Article Type
Technical Solution


Subject

Issue



Unable to discover computers from a Windows 2008 R2 domain.


Error



Failed to verify the entered domain name.


Environment



SSR-MS VERSION:    10.0.0
HOTFIXES: None 
SMP version: 7.1.5359
SMP SERVER OS and SERVICE PACK: Windows 2008 R2 SP0 / 6.1.7600   
Domain Controller SERVER OS and SERVICE PACK: Windows 2008 R2 SP0 / 6.1.7600
 


Cause



Computer Browser Service is  disabled by default install of Windows 2008 R2.


Solution



Workaround: See if enabling the computer browser service is possible.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see    http://www.symantec.com
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 
NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.
 


Supplemental Materials

SourceETrack
Value2325597
Description

SSR-MS: Error,'Failed to verify the entered domain name,' when attempting a domain discovery of a Windows 2008 R2



Article URL http://www.symantec.com/docs/TECH156047


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