Upgrade of Backup Exec hangs during the install and application event 18456 is produced.
|Article:TECH156464|||||Created: 2011-03-24|||||Updated: 2012-11-20|||||Article URL http://www.symantec.com/docs/TECH156464|
Upgrade of Backup Exec hangs during the install and application event id 18456 is produced. This will more than likely occur during the "validating install" phase of Backup Exec's installation.
Type: Failure Aud
User: NT AUTHORITY\ANONYMOUS LOGON
Event ID: 18456
Description: Login Failed for user 'NT Authority\Anonymous Logon'. [CLIENT: IPAddress]
The username that is in application event id 81456 lacks SQL permission needed to complete the upgrade.
On the database that you are trying to access, grant read permissions to the account. To do this, follow these steps:
Article URL http://www.symantec.com/docs/TECH156464