There is a fifty (50) character limit for the user defined export folder location

Article:TECH156470  |  Created: 2011-03-24  |  Updated: 2011-12-21  |  Article URL http://www.symantec.com/docs/TECH156470
Article Type
Technical Solution

Product(s)

Environment

Problem



While setting up an export, the Accelerator product allows the end user to change the export path from the case default location.  In the Export Details section, the Output folder variable is limited to fifty (50) characters.
 


Solution



This issue has been resolved in the following release:

Enterprise Vault 9.0.3

Workaround:
The Case / Department Default Output folder is limited to two hundred and fifty six (256) characters.
1. Open the properties page of the Case and change the output folder variable.
2. Save the changes
3. Perform the export

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

 


Supplemental Materials

SourceETrack
Value2322832
Description

When setting up an export, the export location has a 50 character limit



Article URL http://www.symantec.com/docs/TECH156470


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