Symantec System Recovery 2011 command line install report successful, but gets access denied message when launching console/UI

Article:TECH156932  |  Created: 2011-03-30  |  Updated: 2014-05-20  |  Article URL http://www.symantec.com/docs/TECH156932
Article Type
Technical Solution


Issue



After a successful command line install Symantec System Recovery (SSR) 2011, attempting to launch the console/UI or looking in the Symantec Management Agent logs but gets access denied message and fails to open the console and/or report back to the Symantec Management Platform as the SSR agent being installed.


Error



Acess denied


Cause



SecurityShortCut option not added into command line use for install.


Solution



Run command line installation method again that now includes the SecurityShortCut option. For further information regarding this and other command line installation parameters please review the command line syntax document in the related document section listed below.





Article URL http://www.symantec.com/docs/TECH156932


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