Windows Instant Search does not find items within Virtual Vault.

Article:TECH156937  |  Created: 2011-03-30  |  Updated: 2013-06-06  |  Article URL http://www.symantec.com/docs/TECH156937
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Article Type
Technical Solution


Environment

Issue



Windows Instant Search does not find items within Virtual Vault. However, the same items can be found using Windows Desktop Search. This issue may appear intermittently where Instant Search will find items in virtual vault and the stop finding the same items at a later time.


Environment



Enterprise Vault (EV) 9.0.1, 9.0.2, and 10.0.0 Outlook add-ins running on:

Windows 7 32-bit with Outlook 2010 32-bit
Windows 7 64-bit with Outlook 2010 32-bit

Windows 7 64-bit with Outlook 2007 32-bit


Solution



This issue has been addressed as part of the following release:


Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0.2, Build 1185
http://www.symantec.com/docs/TECH166005

Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787 


Supplemental Materials

SourceETrack
Value2319858
Description

End users lose the ability to search Virtual Vault from Outlook Windows Instant Search.




Article URL http://www.symantec.com/docs/TECH156937


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