Windows Instant Search does not find items within Virtual Vault.
| Article:TECH156937 | | | Created: 2011-03-30 | | | Updated: 2012-01-04 | | | Article URL http://www.symantec.com/docs/TECH156937 |
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Problem
Windows Instant Search does not find items within Virtual Vault. However, the same items can be found using Windows Desktop Search. This issue may appear intermittently where Instant Search will find items in virtual vault and the stop finding the same items at a later time.
Environment
Enterprise Vault (EV) 9.0.1, 9.0.2, and 10.0.0 Outlook add-ins running on:
Windows 7 32-bit with Outlook 2010 32-bit
Windows 7 64-bit with Outlook 2010 32-bit
Windows 7 64-bit with Outlook 2007 32-bit
Solution
This issue has been addressed as part of Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0.2, Build 1169 - Cumulative hotfix for Enterprise Vault Outlook Add-in .
This issue has been resolved in the following release:
Enterprise Vault 9.0.3
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| Source | ETrack |
| Value | 2319858 |
| Description | End users lose the ability to search Virtual Vault from Outlook Windows Instant Search. |
Related Articles
Article URL http://www.symantec.com/docs/TECH156937
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