An export job on a library within an SSO (SAN Shared Storage Option) environment generates error “The parameter is incorrect”

Article:TECH156952  |  Created: 2011-03-30  |  Updated: 2014-05-14  |  Article URL http://www.symantec.com/docs/TECH156952
Article Type
Technical Solution


Issue



When user runs a export job on a library within the SSO (SAN Shared Storage Option) environment,  an error “The parameter is incorrect” may be seen

 


Error



"Export Media ---- The job failed with the following error. The parameter is incorrect." 


Cause



The Control Path Failover (CPF) feature on some libraries may require unlocks (prevent allow media removal) from all servers on the SAN within the SSO environment before an export job can run correctly.

 


Solution



The work around is to run unlock job on all media servers before exporting or make the permanent registry changes shown in the following TechNote:

How to change Backup Exec's robotic library locking behavior

 





Article URL http://www.symantec.com/docs/TECH156952


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