Unknown exception thrown when attempting to capture Ghost image. 'The file does not exist at location: \\@ssname\deployment'

Article:TECH157386  |  Created: 2011-04-04  |  Updated: 2011-04-04  |  Article URL http://www.symantec.com/docs/TECH157386
Article Type
Technical Solution


Environment

Issue



When the customer attempts to update an image of an already imaged system via a Ghost or Rdeploy image the error 'Unknown exception thrown when attempting to deploy Ghost image. 'The file does not exist at location: \\@ssname\deployment ' is displayed


Error



Unknown exception thrown when attempting to deploy Ghost image. 'The file does not exist at location: \\@ssname\deployment


Environment



DS 7.1 32 bit MR3 or earlier


Cause



The issue is caused because it is not possible to create a second image of the same system using the same image name in DS 7.1 MR3 and earlier.


Solution



When taking a second image of an already imaged system change the name of the image


Supplemental Materials

SourceETrack
ValueEtrack 2336007 Unknown exception thrown when attempting to capture Ghost image. 'The file does not exist at location: \\@ssname\deployment'
Description

 The issue is currently being worked by the development team.



Article URL http://www.symantec.com/docs/TECH157386


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