Microsoft SharePoint 2010 backup fails with status 13 (file read failed)

Article:TECH157854  |  Created: 2011-04-11  |  Updated: 2011-07-07  |  Article URL http://www.symantec.com/docs/TECH157854
Article Type
Technical Solution


Issue



Microsoft SharePoint 2010 backup fails with status 13 (file read failed). In this scenario, the backup selection is: Microsoft SharePoint Resources:\AllWebs.

 


Error



Messages similar to the following may appear in the SQL back-end server's bpbkar log:

1:05:00.012 PM: [3025.12543] <2> tar_base::V_vTarMsgW: WRN - object not found for file system backup: Microsoft SharePoint Resources:\Shared Services\SSP_Taxonomy\Services-DB 1 (SQLSERVER/SSP_Taxonomy_c32156dj123221ced01f1jc300ba1e12)

...

1:05:02.200 PM: [3025.3000] <4> tar_base::keepaliveThread: INF - keepalive thread terminating (reason: WAIT_OBJECT_0)

1:05:02.200 PM: [3025.12543] <4> tar_base::stopKeepaliveThread: INF - keepalive thread has exited. (reason: WAIT_OBJECT_0)

1:05:02.200 PM: [3025.12543] <2> tar_base::V_vTarMsgW: INF - EXIT STATUS 13: file read failed

 

 


Environment



NetBackup 7.0.1/7.1 backing up multi-node SharePoint 2010 farm

 


Solution



The formal resolution to this issue (Etrack 2334641) is included in the following release:

  • NetBackup 7.1 Maintenance Release 1 (7.1.0.1)

This release is available for download from the following location:

 http://www.symantec.com/business/support/index?page=content&key=15143&channel=TECHNICAL_SOLUTION&basecat=DOWNLOADS

 



Supplemental Materials

SourceETrack
Value2238425
Description

NBU 7.0.1GA/SharePoint 2010 "EXIT STATUS 13: file read failed" only on Secure Store Service.


SourceError Code
Value13
Description

file read failed



Article URL http://www.symantec.com/docs/TECH157854


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