DS 7.1 and PCT template not supported message during execution

Article:TECH158647  |  Created: 2011-04-22  |  Updated: 2011-04-22  |  Article URL http://www.symantec.com/docs/TECH158647
Article Type
Technical Solution


Issue



When trying to create a new PC Transplant template on DS 7.1 we get message that OS is not supported.

 

 


Error




Environment



DS 7.1

Win 2008 x 64 bit

PCT 6.8.1061


Cause



The template.exe that is included in this build of PC Transplant is not compatible with x 64 bit environment.


Solution



Replaced the existing template.exe file located in C:\Program Files\Altiris\Altiris Agent\Agents\Deployment\Task Handler\PCT folder with the new attached template.exe file.

If you have questions or comments please contact Tech Support.


Attachments

template.exe
TEMPLATE.EXE (1.2 MBytes)


Article URL http://www.symantec.com/docs/TECH158647


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