Backup Exec (tm) 2010, 2010 R2 and 2010 R3 Device Driver Installer (DDI) details

Article:TECH158750  |  Created: 2011-04-25  |  Updated: 2014-01-27  |  Article URL http://www.symantec.com/docs/TECH158750
Article Type
Technical Solution

Product(s)

Issue



Select the correct Device Driver Installer (DDI) based on your installed build of Backup Exec 2010.


Solution



For:

  • Backup Exec 2010 R3 (including Service Packs), build 5204 users:

Service Pack 4 208828 is the latest set of driver updates available.
http://www.symantec.com/docs/TECH208828
Device Driver releases used to be packaged in a Hotfix called a DDI.
These device driver patches are now being released as part of the regular Service Pack process.

 

  • Backup Exec 2010 R2 (including Service Packs), build 4164 users:

Device Driver Installer version 20110315 is the last DDI available.
http://www.symantec.com/docs/TECH153090

 

  • Backup Exec 2010, build 2896 (R1) users:

Device Driver Installer version 20100515 is the last DDI available.
http://www.symantec.com/docs/TECH128322


Your device may require that you download and install a DDI, but it is RECOMMENDED that the latest DDI is always used. If a new DDI is utilized, it is required that Intelligent Disaster Recovery users regenerate the IDR boot media.

 

LiveUpdate will obtain the latest DDI for your BE version, but it will NOT install a newer version of BE for you.  See < http://www.symantec.com/docs/TECH66724 > for info about upgrading your BE version to obtain the latest product features and fixes.

 

 




Article URL http://www.symantec.com/docs/TECH158750


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