Maintenance Release NB_7.1.0.1.winnt.IA64.exe provides fixes to the Symantec NetBackup (tm) Enterprise Server / Server 7.1 on IA-64 Windows clients

Article:TECH158812  |  Created: 2011-04-26  |  Updated: 2012-04-02  |  Article URL http://www.symantec.com/docs/TECH158812
Article Type
Technical Solution



Issue



NB 7.1GA Pack NB_7.1.0.1 README May 30, 2011
================================================================================
This Maintenance Release provides fixes for Veritas NetBackup (tm) Windows 64-bit clients.

This Maintanence Release requires NetBackup 7.1 be installed before applying.

For additional information about new platform proliferations, new features
associated with this release, end-of-life notifications, known issues, and
the current Maintenance Release content, refer to the following TechNote on the
Symantec Support Web site:

http://www.symantec.com/docs/DOC3941
================================================================================


Solution



=================
PACK DEPENDENCIES
=================

-- Deliverables for the agents or options such as DB2, Oracle do not always
change between patches and could result in a patch not being delivered.
When upgrading or patching client software, any agent software must be
upgraded or patched to the latest or matching level at the same time as
the client software.

I. DOWNLOAD INSTRUCTIONS
II. INSTALLATION INSTRUCTIONS
III. UNINSTALL INSTRUCTIONS

==========================
I. DOWNLOAD INSTRUCTIONS
==========================
The following procedure explains how to download this Maintenance Release, which
is an update to NetBackup/Media Manager products with the latest fixes for
Windows NetBackup servers.

Download instructions:
1) Download the NB_7.1.0.1.winnt.IA64.exe file
into a temporary directory.

where is an internal tracking identifier

2) Extract the NB_7.1.0.1.winnt.IA64_.exe
by double-clicking on it.

This will create a number of files that include:
64.README
and
Setup.exe

=============================
II. INSTALLATION INSTRUCTIONS
=============================
Before you install, review the following list of notes:

- When installing and uninstalling this Maintenance Release, the instructions
contained in the Online Readme always supersede the instructions
contained in the installed version.

- Click on the "Download Now" link, near the bottom of this document
prior to running the following installation procedure for this pack.

- Symantec recommends that you perform a catalog backup before and after
you apply this Maintenance Release.

- If you are planning to install this Maintenance Release as a part of an
upgrade from a 6.0 MPx release, you must first install NetBackup 7.1 GA
before you install this Maintenance Release.

--------------------------------------------------------------------------------

Installation steps:

1) Close all NetBackup Windows.
Make sure the NetBackup system has no active backups, restores,
duplications, etc., running. If there are NetBackup activities in process,
the Maintenance Release will require a reboot if the file to update is busy.

If a database client is being used, such as Oracle, ensure that the
database services are stopped. Database services can be stopped using the
ControlPanel -> Services tool. Repeat this until all databases have been
stopped. These services must be restarted once the patch is successfully
installed.

2) Run Setup.exe (Double-click on the icon from File Manager or Explorer or run
it from the command prompt)

Setup.exe begins by stopping the appropriate NetBackup Services required for
the Maintenance Release installation. Next, it installs the necessary files into
the correct locations. Lastly, Setup.exe restarts the appropriate NetBackup
services.

3) Examine the

%ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\
NetBackup Install.<date>.<identifying number>.htm

file to ensure that no errors took place during the installation.

Search the install log for the following string to determine if an error has
occurred. "Return Value 3".

4) Remove the temporary directory created in the download instructions.

NOTE: If you are installing the Maintenance Release using the silent install
script, please review the

%ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\*.htm

after the installation is finished, a reboot maybe required to
complete the installation of the Maintenance Release. A search of the
log for the key words "in use" indicates which files were busy during
the installation.

Symantec recommends that you perform a catalog backup after you have
applied this HotFix.

--------------------------------------------------------------------------------

===========================
III. UNINSTALL INSTRUCTIONS
===========================

**Important notice regarding un-installs on Windows**
Only the last Maintenance Release installed on a Windows system can be un-installed.
You must uninstall all NetBackup Maintenance Releases before you can uninstall the
7.1GA base release.

1) Close all NetBackup Windows.
Make sure the NetBackup server has no active backups, restores,
duplications, etc., running. If there are NetBackup activities in process,
the Maintenance Release will not install if the file to update is busy.

If a database client is being used, such as Oracle, ensure that the
database services are stopped. Database services can be stopped via the
Control Panel -> Services tool. Repeat this until all databases have been
stopped. These services must be restarted once the patch is successfully
uninstalled.

2) Go to Add/Remove programs dialog box and select the correct Maintenance Release
to be uninstalled.

WARNING: While the Maintenance Release is being uninstalled, any attempt to cancel
the uninstall operation while it is in progress might leave NetBackup
in an unknown state. Once you have canceled the uninstall, you should
manually try to restart the services. If the services do not come up
properly, Symantec recommends that you completely uninstall the
Maintenance Release and install it again.
 


Attachments

Maintenance Release NB_7.1.0.1.winnt.IA64.exe provides fixes to the Symantec NetBackup (tm) Enterprise Server / Server 7.1 on IA-64 Windows clients
NB_7.1.0.1.winnt.IA64.exe (20.6 MBytes)


Article URL http://www.symantec.com/docs/TECH158812


Terms of use for this information are found in Legal Notices