Summary
This hotfix contains recommended fixes for Backup Exec 2010 R2 Revision 4164

Affected versions
- Backup Exec 2010 R2 revision 4164 32bit Media Servers
- Backup Exec 2010 R2 revision 4164 x64bit Media Servers
- Backup Exec 2010 R2 revision 4164 32bit Agent for Windows Servers
- Backup Exec 2010 R2 revision 4164 x64bit Agent for Windows Servers
- Backup Exec 2010 revision R2 revision 4164  32bit Remote Administration Console
- Backup Exec 2010 revision R2 revision 4164  x64bit Remote Administration Console

Prerequisites
- Administrative privileges are required to install this hotfix.
- Before installing this hotfix, Hotfix 150096 must be installed. Hotfix 150096 can be obtained here: http://www.symantec.com/docs/TECH150096 

Post requisites
- A full backup is recommended after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- Desktop/Laptop clients will need to be updated after installing this hotfix

Issues resolved
-Scheduled Backup jobs in the Backup Exec 2010 R2 console may display run times ahead of the actual scheduled time. (For more details, please refer to this document: www.symantec.com/docs/TECH146305)
-Backup Exec Administration Console (GUI) crashes when attempting to lock or unlock tape libraries. (For more details, please refer to this document: www.symantec.com/docs/TECH138306)
-Restore from a backup set the was encrypted and spanned multiple media fails with the error "0xe00084ca - The data being read from the media is inconsistent." (For more details, please refer to this document: www.symantec.com/docs/TECH152881)
-Restore selections show multiple entries for DFS data after a Shadow Copy Components Duplicate job. (For more details, please refer to this document: www.symantec.com/docs/TECH135357)
-Backup Exec User Interface crashes when Maintenance Contract Information is launched from Tools ->Licensing and Maintenance Contract Information -> Maintenance Contract. (For more details, please refer to this document: www.symantec.com/docs/TECH144731)
-Backup Exec Job Engine Crashes during NDMP backups when the Backup Exec selection list contains snapshots selections that no long exist on a Netapp Filer. (For more details, please refer to this document: www.symantec.com/docs/TECH142192)
-Backup Exec 2010 or 2010 R2 Job engine (BENGINE.EXE) service terminates during Synthetic baseline backups in module THEFH_LibCatalog.dll. (For more details, please refer to this document: www.symantec.com/docs/TECH143752)
-EV-Agent: EV Partition restore job restores data to media server instead of EV server if media server and EV server has a specific pattern in hostname-
-Moving Backup Exec BEDB to a SQL 2005 SP4 instance reports "You must install SQL Server 2005 service pack 3 or later on the server before you run this operation" (For more details, please refer to this document: www.symantec.com/docs/TECH155897)
-Backup Exec Remote agent service (BEREMOTE.EXE) terminates in Faulting module bedsshadow.dll on a Hyper-V host when backing up Highly Available Hyper-V clustered Virtual Machine. (For more details, please refer to this document: www.symantec.com/docs/TECH155654)
-[Microsoft][ODBC SQL Server Driver]Numeric value out of range logged in catError.log during backup/duplicate jobs. (For more details, please refer to this document: www.symantec.com/docs/TECH154861)
-Unable to query the team database meta-data is received during a SharePoint backup. (For more details, please refer to this document: www.symantec.com/docs/TECH154530)  

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. www.symantec.com/docs/TECH58186

Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote : www.symantec.com/docs/TECH58187

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers and Remote Administrator consoles
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

See Attachment: TECH159293_32bit.xls

Backup Exec x64bit Media Servers and Remote Administrator consoles
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

See Attachment: TECH159293_64bit.xls

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

See Attachment: TECH159293_32bitRAWS.xls

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

See Attachment: TECH159293_64bitRAWS.xls

To download the update select the .EXE file for 32bit/64bit.  The XLS files listed show the files changed by the update.