Client computers in DS automation connect to the wrong task server when using Initial Deployment and Predefined Computers

Article:TECH159420  |  Created: 2011-05-04  |  Updated: 2011-05-16  |  Article URL http://www.symantec.com/docs/TECH159420
Article Type
Technical Solution

Product(s)

Environment

Problem



Client computers in DS automation connect to the wrong task server when using Initial Deployment and Predefined Computers


Error



No error.  Thhe PECTAgent simply attaches to the wrong task server, regardless of site assignment


Environment



DS 7.1 (32bit)

DS 7.1 Sp1 (64 bit)


Cause



When the GetClientTask request is sent to the NS, the needed information to determine site server assignment is not present in the database; hence, all task servers are sent to the PECTagent and a decision of which task server to choose is done via a Round Robin method.


Solution



Solution: This issue will be resolved in ITMS_SP1 due out mid second quarter 2011. The fix will also be made available for the DS 7.1 codebase.


Supplemental Materials

SourceETrack
Value2359222
Description

 GetClientTaskServers.aspx for a computer without inventory returns all task servers



Article URL http://www.symantec.com/docs/TECH159420


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