Restore job fails with "Access Denied" while re-directing Placeholder files to a new server.

Article:TECH159661  |  Created: 2011-05-09  |  Updated: 2012-07-27  |  Article URL http://www.symantec.com/docs/TECH159661
Article Type
Technical Solution


Environment

Issue



When attempting to re-direct Enterprise Vault File System Archiving (EV-FSA) placeholder files to a new location, you receive:

V-79-57344-33928 - Access is denied.
 
The job log may hang when opened due to the excessive number of errors this operation generates.

 


Error



V-79-57344-33928 - Access is denied.

Environment



Symantec Enterprise Vault with FSA (File System Archiving)


Cause



Backup Exec is not able to create file names that already exist.


Solution



Ensure that the target destination for the re-directed restoration is empty prior to starting the job.




Article URL http://www.symantec.com/docs/TECH159661


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