ERROR: "java.lang.NullPointerException" when running Livupdate from the Admin Interface

Article:TECH159906  |  Created: 2011-05-12  |  Updated: 2013-10-28  |  Article URL http://www.symantec.com/docs/TECH159906
Article Type
Technical Solution


Environment

Issue



When running LiveUpdate from the Symantec Mail Security for Domino (SMSDOM) 8.x Admin interface, a Java exception/error is displayed on the Domino Console and LiveUpdate is terminated.


Error



The following error is displayed on the Domino Console when LiveUpdate is run from SMSDOM:

 

Exception in thread "main" java.lang.NullPointerException
               at com.symantec.liveupdate.event.EventTransporterFactory.a(DashoA5380)
               at com.symantec.liveupdate.event.EventTransporterFactory.<init>(DashoA5380)
               at com.symantec.liveupdate.event.EventTransporterFactory.getInstance(DashoA5380)
               at jlufk.a(DashoA5380)
               at com.symantec.liveupdate.LiveUpdate.endSession(DashoA5380)
               at com.symantec.liveupdate.LiveUpdate.run(DashoA5380)
               at com.symantec.liveupdate.LiveUpdate.main(DashoA5380)

 


Environment



Windows 2003/2008


Cause



Java.exe is not in the default system path


Solution



In order to resolve this problem, the "Java" executable command must be run from any location in the system.

To do so, the Java Runtime Environment (JRE) binary path should be added to the system's "PATH" Environment Variable.

 




Article URL http://www.symantec.com/docs/TECH159906


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