Image Cleanup ends with Status 174: media manager - system error occurred (174)

Article:TECH159936  |  Created: 2011-05-12  |  Updated: 2011-05-12  |  Article URL http://www.symantec.com/docs/TECH159936
Article Type
Technical Solution


Issue



A storage server has been incorrectly removed from the environment.  During image cleanups, this storage server (and any related resources) cannot be reached.


Error



From Activity Monitor, Job Details

 

01/01/2011 12:01:01 - Info nbdelete (pid=12345) deleting expired images. Media Server: Media: @aaaaa
 
01/01/2011 12:01:01 - Error nbdelete (pid=12345) Cannot obtain resources for this job : error [800]
 
01/01/2011 12:01:01 - requesting resource @aaaaa
 
01/01/2011 12:01:01 - Error nbjm (pid=9876) NBU status: 800, EMM status: Media server is not defined in EMM
 
media manager - system error occurred (174)     

 


Solution



To remedy this requires a four-step process.

Step 1: Remove any images associated with the storage server and disk pool

Using a command line, in ./Netbackup/bin/admincmd

nbdevquery -listmediaid @aaaaa -U

Note the Disk Pool name and Disk Type to replace variables in next command

bpexpdate -stype %disktype% -dp %diskpool% -nodelete -notimmediate

ex. bpexpdate -stype PureDisk -dp my_disk_pool -nodelete -notimmediate

nbdelete -allvolumes -force
 
bpimage -cleanup

Step 2: Delete any related Storage Units and Disk Pools (either via NetBackup Administration Console or command line)

Step 3: Delete Storage Server

Continuing in the command line:

nbdevconfig -deletests -stype %disktype% -storage_server my_media_server

Step 4: Remove the Storage Server from EMM database

nbemmcmd -deletehost -machinename my_media_server -machinetype ndmp

 




Article URL http://www.symantec.com/docs/TECH159936


Terms of use for this information are found in Legal Notices