Image Cleanup ends with Status 174: media manager - system error occurred (174)
| Article:TECH159936 | | | Created: 2011-05-12 | | | Updated: 2011-05-12 | | | Article URL http://www.symantec.com/docs/TECH159936 |
Problem
A storage server has been incorrectly removed from the environment. During image cleanups, this storage server (and any related resources) cannot be reached.
Error
From Activity Monitor, Job Details
01/01/2011 12:01:01 - Info nbdelete (pid=12345) deleting expired images. Media Server: Media: @aaaaa
01/01/2011 12:01:01 - Error nbdelete (pid=12345) Cannot obtain resources for this job : error [800]
01/01/2011 12:01:01 - requesting resource @aaaaa
01/01/2011 12:01:01 - Error nbjm (pid=9876) NBU status: 800, EMM status: Media server is not defined in EMM
media manager - system error occurred (174)
Solution
To remedy this requires a four-step process.
Step 1: Remove any images associated with the storage server and disk pool
Using a command line, in ./Netbackup/bin/admincmd
nbdevquery -listmediaid @aaaaa -U
Note the Disk Pool name and Disk Type to replace variables in next command
bpexpdate -stype %disktype% -dp %diskpool% -nodelete -notimmediate
ex. bpexpdate -stype PureDisk -dp my_disk_pool -nodelete -notimmediate
nbdelete -allvolumes -force
bpimage -cleanup
Step 2: Delete any related Storage Units and Disk Pools (either via NetBackup Administration Console or command line)
Step 3: Delete Storage Server
Continuing in the command line:
nbdevconfig -deletests -stype %disktype% -storage_server my_media_server
Step 4: Remove the Storage Server from EMM database
nbemmcmd -deletehost -machinename my_media_server -machinetype ndmp
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Article URL http://www.symantec.com/docs/TECH159936
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