Affected versions

Backup Exec 2010 revision 5204 32bit Media Servers
Backup Exec 2010 revision 5204 x64bit Media Servers
Backup Exec 2010 revision 5204 32bit Agent for Windows Servers
Backup Exec 2010 revision 5204 x64bit Agent for Windows Servers
Backup Exec 2010 revision 5204 Remote Media Agent for Linux Servers (32bit Linux Platforms) - BERMALS
Backup Exec 2010 revision 5204 Remote Media Agent for Linux Servers (64bit Linux Platforms) - BERMALS
 

Running Backup Exec 2010 R1 revision 2896?  See here for the most recent Device Driver Installer: http://www.symantec.com/docs/TECH128322

Running Backup Exec 2010 R2 revision 4164? See here for the most recent Device Driver Installer: http://www.symantec.com/docs/TECH153090

Prerequisites

- Administrative privileges are required to install this hotfix.

Post requisites

- A full backup is recommended after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this hotfix.

Issue(s) resolved

- OST - FalconStor: Media property shows extremely large capacity size
- NDMP: Wrong block size on media after running a quick erase job.
- Generic NDMP (Isilon): Request to switch to TAR file history support.
- NDMP: Unable to Initialize NetApp OnTap 8.1 attached libraries
- Inventory abandons incompatible media in a drive in a Tandberg Storage Library T24
- IDR recovery does not recognize Integrated Broadcom BCM5716 NetXtreme II in a PowerEdge R410 server. (For more details, please refer to this document: (www.symantec.com/docs/TECH142734) 
 

Installation Guide

This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. www.symantec.com/docs/TECH58186

Uninstalling this hotfix

This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote: www.symantec.com/docs/TECH58187

File Information

The date and times listed below are in Coordinated Universal Time (UTC).  When viewing the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers and Remote Administrator consoles
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

See Attachment: TECH160008_32bit.xls

Backup Exec x64bit Media Servers and Remote Administrator consoles
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

See Attachment: TECH160008_64bit.xls

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

See Attachment: TECH160008_32bitRAWS.xls

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

See Attachment: TECH16008_64bitRAWS.xls

Backup Exec Remote Agent for Linux/Unix Servers (32bit Linux Platforms)

Under "/opt/VRTSralus/bin"

 Backup Exec Remote Agent for Linux/Unix Servers (x64bit Linux Platforms)

Under "/opt/VRTSralus/bin