"Error 1327 Invalid Drive: X:\ " where "X" refers to a mapped drive, occurs when attempting a Symantec System Recovery uninstall /reinstall.
| Article:TECH160028 | | | Created: 2011-05-13 | | | Updated: 2012-01-17 | | | Article URL http://www.symantec.com/docs/TECH160028 |
Problem
When attempting an uninstall or reinstall of Symantec System Recovery the attempt fails with the error listed below. Rebooting and trying the attempt again generates the same results.
Error
Error 1327 - Invalid drive X:\ where "X" is the name of a mapped drive on the system.
Environment
Windows base client install.
Cause
This is an InstallShield error common to all applications that use this installation API.
More information is available in the following Microsoft article:
support.microsoft.com/kb/282183
Solution
To resolve the error, temporarily unmap the drive mentioned in the error and reattempt the uninstall / reinstall. The mapping can be safely recreated afterwards. If the attempt continues to fail, and re-establishing the mapped drive has not affect, follow the steps outline in the following technote to manually uninstall the product before any reinstall attempt: www.symantec.com/docs/TECH55097
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Article URL http://www.symantec.com/docs/TECH160028
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