KNOWN ISSUE: SMF Inventory Scan consumes the CPU when run on a machine that has SWV layers.

Article:TECH160197  |  Created: 2011-05-17  |  Updated: 2011-05-17  |  Article URL http://www.symantec.com/docs/TECH160197
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Article Type
Technical Solution


Environment

Issue



Symantec Management Framework (SMF) Inventory Scan consumes the CPU when run on a machine that has Symantec Workspace Virtualization (SWV) layers.


Environment



Symantec Management Platform (SMP) 7.0 Service Pack (SP) 5 version 8 rollup.

Inventory Solution 7.0 SP2 Maintenance Release (MR) 3

SWV 6.1 SP7 and earlier.

Windows 7


Cause



MsiQueryFeatureState call was not optimised.


Solution



MsiQueryFeatureState call has been optimised in SWV 6.4.1289 (SP7 MP1 Beta). Customer validaton was carried out with SWV 6.4.1294 (SP7 MP1 Beta).

SWV 6.1 SP7 MP1 has a tentative release timeframe of Summer 2011.


Supplemental Materials

SourceETrack
Value2335192 - SMF Inventory Scan is hammering machines when it runs


Article URL http://www.symantec.com/docs/TECH160197


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