How to move a Response Assessment Module (RAM) server installation from one drive to other

Article:TECH160529  |  Created: 2011-05-20  |  Updated: 2011-05-25  |  Article URL http://www.symantec.com/docs/TECH160529
Article Type
Technical Solution


Issue



You have the  RAM server installed on C drive. You want to move the RAM installation to a different drive on the same  computer. You want to know howe to do this, without losing any of your settings, or configurations, including questionnaires and responses.


Error



NA


Solution



Uninstall the RAM server using add/remove programs.

Do not delete the RAM_DB database from the  SQL server.

Run the SETUP again, with the option, "Create a new Database", unchecked.

This will install the RAM server, with the existing RAM_DB database(from the previous installation).

 

Once the installation completes, restart the  computer.




Article URL http://www.symantec.com/docs/TECH160529


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