Hotfix NB_22.214.171.124_ET2563297_1.zip is a NetBackup Hotfix for SQL Clients
|Article:TECH160729|||||Created: 2011-05-24|||||Updated: 2011-11-23|||||Article URL http://www.symantec.com/docs/TECH160729|
The NetBackup 7.1 SQL Agent GUI crashes when attempting to set SQL server connection properties.
From Window's Application Event Logs:
Error 6/17/2011 4:20:02 PM Application Error 1000 (100)
Faulting application name: dbbackup.exe, version: 7.1.2011.203, time stamp: 0x4d4b2339
Faulting module name: NBCTRLU.dll, version: 7.1.2011.203, time stamp: 0x4d4b20c9
From the dbclient log, the faulting dbbackup.exe ends recording the following log entries:
16:20:01.338 [3120.2480] <4> CGlobalInformation::SQLEnumerator: INF - Error enumerating SQL Server instances.
16:20:01.338 [3120.2480] <4> CGlobalInformation::IsDefaultInstanceInstalled: INF - Database Instance: SQLTEST
16:20:01.338 [3120.2480] <4> CGlobalInformation::SQLEnumerator: INF - Hosts and instances retrieved from host list string
Previous versions of the NBU SQL agent GUI work fine.
This problem only manifests itself in envrionments where there is not DEFAULT SQL instance installed. That is, all SQL instances are NAMED instances.
Please apply NetBackup 126.96.36.199 and apply NB_188.8.131.52_ET2563297_1.zip attached to this document:
Symantec Bug ID: 2563297
Installation Location: SQL Client
(ET2563297) The NetBackup 7.1 SQL Agent GUI crashes when attempting to set SQL server connection properties. Previous versions work fine.
Please follow the EEB Installer instructions available on http://www.symantec.com/docs/TECH64620
Please choose the appropriate platform after download:
eebinstaller.2563297.1.AMD64.exe Windows x64 Installation
eebinstaller.2563297.1.x86.exe Windows x86 Installation
3046012291 814592 AMD64/dbbackmain.dll
981316167 573440 x86/dbbackmain.dll
Symantec has acknowledged this issue (Etrack 2410298) is present in the current version(s) of the Product(s) mentioned in this article. Symantec is committed to product quality and satisfied customers. This issue was scheduled to be included in the following release:
- NetBackup 7.1 Maintenance Update 3 (184.108.40.206)
When NetBackup 220.127.116.11 is released, please visit the following link for download and README information:
Attempts to backup multiple SQL instances using SQLINSTANCE $ALL from a stand-alone SQL 2008 R2 server fail.
Article URL http://www.symantec.com/docs/TECH160729