Enterprise Vault (EV) database and partition is skipped silently in EV agent based backup

Article:TECH161520  |  Created: 2011-06-03  |  Updated: 2011-07-05  |  Article URL http://www.symantec.com/docs/TECH161520
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Article Type
Technical Solution


Issue



 Enterprise Vault (EV) agent based backup of EV data completes successfully without backing up EV databases and/or partition. Instead of reporting failure the job skips the SQL databases silently and completes successfully.


Cause



 This issue comes up if EV service account does not have local admin permissions on SQL server or the server hosting the EV partitions.


Solution



This issue has been resolved via hotfix.

For Backup Exec 2010: TECH162860

For Backup Exec 2010 R2: TECH162839

For Backup Exec 2010 R3: TECH162830


Supplemental Materials

SourceETrack
Value2400989
Description

 EV: Database is skipped silently in the backup job.




Article URL http://www.symantec.com/docs/TECH161520


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