Unable to login to Windows after Guardian Edge Preboot Authentication
| Article:TECH161737 | | | Created: 2011-06-07 | | | Updated: 2012-12-13 | | | Article URL http://www.symantec.com/docs/TECH161737 |
Problem
Unable to login to Windows after Guardian Edge Endpoint Encryption Pre Boot Authentication
Error
0x80000001:Error while logging in to Computer
Solution
1. Login as a clientadmin to Preboot Authentication
2. Login to windows as an admin and then unregister the current user.
3. Reboot the machine, login back as a clientadmin once again to Preboot Authentication.
4. Re- register the user back to the machine.
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Article URL http://www.symantec.com/docs/TECH161737
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