To append SCCM script for successful upgrade of Symantec Endpoint Encryption

Article:TECH161938  |  Created: 2011-06-09  |  Updated: 2012-12-12  |  Article URL http://www.symantec.com/docs/TECH161938
Article Type
Technical Solution


Issue



The SCCM script used for upgrading Symantec Endpoint Encryption often has switches for repairing the client and not for the upgrade.


Error



Even after the upgrade, it would not show up as the correct version and also in the registry at the following places:-

HKEY_CLASSES_ROOT\Installer\Products\ACC1DDE7D57F2BD49A852B8EC348E0FA\SourceList]
"PackageName"=

[HKEY_CLASSES_ROOT\Installer\Products\820109CEB5857724F9DCB223272C09AE\SourceList]
"PackageName"=

HKEY_CLASSES_ROOT\Installer\Products\9A9B98679532215408C78FD9FA197C4\SourceList]
"PackageName"=


Cause



The SCCM script used for upgrading Symantec Endpoint Encryption often has switches for repairing the client and not for the upgrade.


Solution



The solution should be to insert few rows into the script before the lines:

Dim CmdLine3: CmdLine3 = "msiexec.exe /i ""Symantec Endpoint Encryption Framework Client.msi"" /passive REBOOT=ReallySuppress Reinstall=""all"" Reinstallmode=vomus"

Dim CmdLine5: CmdLine5 = "msiexec.exe /i ""Symantec Endpoint Encryption Full Disk Edition Client.msi"" /passive REBOOT=ReallySuppress Reinstall=""all"" Reinstallmode=vomus"

Dim CmdLine7: CmdLine7 = "msiexec.exe /i ""Encryption Anywhere Removable Storage Client.msi"" /passive REBOOT=ReallySuppress Reinstall=""all"" Reinstallmode=vomus"
 

This should correct the script.




Article URL http://www.symantec.com/docs/TECH161938


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