During the Verify Stage (Step 5) of the Move Archive process, the Verification fails and the Move Archive Job returns "Completed with Errors".
|Article:TECH162148|||||Created: 2011-06-13|||||Updated: 2013-06-19|||||Article URL http://www.symantec.com/docs/TECH162148|
When performing a Move Archive between sites, the Verify Stage may fail on one or more items. When the Verify Stage fails on a single item, this will result in a final "Completed with Errors" Move Archive Job status. Reviewing the associated Verify log under Reports may show an inconsistancy with portions of a message where, when the individual copies of the message from the Source site and Destination site are compared, show no discrepancies. (E.G. Both copies show an empty message body, however the message body, or content, fails verification)
Performing a DumpSaveset with the EVSVR utility, of the message in question from both the Source and Destination sites are successful and appear identical.
Note: See the Enterprise Vault (EV) Utilities Guide for details on the EVSVR repair utility.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec’s plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Move Archive process "Complete with Errors" - Fails during Verify. Need to confirm why Verify stage fails when all comparisons between source and destination appear ok.
Article URL http://www.symantec.com/docs/TECH162148