Segments smaller than 14 bytes are not loaded into the cache when Content Router is restarted, which causes the Content Router Queue Processing to fail

Article:TECH162228  |  Created: 2011-06-14  |  Updated: 2013-09-06  |  Article URL http://www.symantec.com/docs/TECH162228
Article Type
Technical Solution



Issue



When the Content Router is restarted, segments smaller than 14 bytes are not loaded into the cache; this causes Content Router Queue Processing failures


Error



The following error message is seen in the storaged.log:
 

ERR [1079023936]: 25002: StorageCacheDeleteObject(): Failed to delete a segment with fingerprint 6d575c0318b8003a9b722a433925b66f that should be present in the cache (no such object). Potential cache corruption - Aborting!
 

Solution



This is fixed in Backup Exec 2010 R3 Hotfix 159961

www.symantec.com/docs/TECH159961

 


Supplemental Materials

SourceETrack
Value2375813
Description

PDDE: When the Content Router is restarted, segments smaller than 14 bytes are not loaded into the cache; this causes Content Router Queue Processing failures



Article URL http://www.symantec.com/docs/TECH162228


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