How to test connectivity to (the client is able to communicate with) the Symantec Client Authentication Token (CAT) server?

Article:TECH162242  |  Created: 2011-06-14  |  Updated: 2011-08-15  |  Article URL http://www.symantec.com/docs/TECH162242
Article Type
Technical Solution


Issue



You need to check if there is network connectivity from the SEP client machine to the Symantec Client Authentication Token (CAT) server.


Solution



To test connectivity from a client machine to the Symantec Client Authentication Token (CAT) server, type the following URL In a web browser:

https://tus1gwynwapex01.symantec.com/getTarget

Receiving a certification alert (or error) for the certificate and a blank page means the server is visible to the client (success).
Troubleshoot any other message appropriately.




Article URL http://www.symantec.com/docs/TECH162242


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