How to install missing client packages to the Symantec Endpoint Protection Manager database
| Article:TECH162325 | | | Created: 2011-06-14 | | | Updated: 2012-04-21 | | | Article URL http://www.symantec.com/docs/TECH162325 |
Problem
When you run the Client Deployment Wizard, you see an error message stating that client packages for certain platforms are missing.
Error
Environment
Cause
Solution
To install client packages to an existing manager
- On the manager, open the Symantec Endpoint Protection installation CD, and go to \SEPM\Packages.
- Copy the package files (.dat and .info) from the CD to \Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\packages.
- Go to \Program Files\Symantec\Symantec Endpoint Protection Manager\bin, and double-click upgrade.bat.
- Run the Client Deployment Wizard to deploy the packages to clients.
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| Source | ETrack |
| Value | 2182789 |
| Description |
Article URL http://www.symantec.com/docs/TECH162325
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