V-79-10000-11233 - VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer. Only one snapshot can run at a time. Try running the job later.

Article:TECH162596  |  Created: 2011-06-17  |  Updated: 2013-01-21  |  Article URL http://www.symantec.com/docs/TECH162596
Article Type
Technical Solution


Subject

Issue



Backup job fails with "Final error: 0x80042316 - 0x80042316 (2147754774)".


Error



Final error: 0x80042316 - 0x80042316 (2147754774).

Final error category: Other Errors
For additional information regarding this error refer to link V-79-32772-8982 

 

Backup - E:
  - AOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11233 - VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer. Only one snapshot can run at a time. Try running the job later.

Backup - SERVER:
  - AOFO: Initialization failure on: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).

V-79-10000-11233 - VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer. Only one snapshot can run at a time. Try running the job later.

 


Cause



  • This warning is given typically when the Volume Shadow Copy Service (VSS) is unable to run due to another instance of VSS already running.
  • This can occur when Backup Exec System Recovery or Symantec System Recovery (BESR or SSR) and Backup Exec (BE) backups conflict.

Solution



BE jobs use Microsoft VSS service and BESR jobs use Symantec SymSnap VSS provider, by default.
 
To resolve this issue, unregister the Symantec SymSnap VSS provider and BESR will also use the Microsoft VSS service.
 
  1. Stop the Microsoft VSS service.
  2. Open a CMD window (Start > Run > cmd > <Enter>).
  3. Change directories to the BESR Drivers folder (cd "\Program Files\Symantec\Backup Exec System Recovery\Shared\Drivers").
  4. For a 32-bit system, type this command at the prompt and press <enter>:
         VssProviderInstall.exe -unregister "Symantec SymSnap VSS Provider" "Symantec SymSnap VSS Provider"
    For a 64-bit system, type this command at the prompt and press <enter>:
         VssProviderInstallx64.exe -unregister "SymantecSymSnapVSSProviderx64" "SymantecSymSnapVSSProviderx64"
  5. Start the Microsoft VSS service and reboot the computer.
  6. Run a test backup job to confirm resolution.

Note: VssProviderInstall.exe -unregister "VSS Provider Name" "VSS Product Name".
           


Supplemental Materials

SourceUMI
ValueV-79-10000-11233
Description

 VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer


SourceUMI
Value V-79-32772-8982
Description

 VSS Snapshot error. A Microsoft Volume Shadow Copy Service (VSS) snapshot is already running on the target computer


SourceError Code
Value0x80042316
Description

Complete Error code : 0x80042316 - 0x80042316 (2147754774)".




Article URL http://www.symantec.com/docs/TECH162596


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