Event ID 41162 - Error: Special database object cannot be located during Domino Mailbox Archiving.

Article:TECH162630  |  Created: 2011-06-17  |  Updated: 2011-12-20  |  Article URL http://www.symantec.com/docs/TECH162630
Article Type
Technical Solution


Problem



If the ICON Note was not present in the mail file, then archive processing would fail to continue with error 'Special database object cannot be located'.


Error



Event ID 41162 Error: Special database object cannot be located during Domino Mailbox Archiving.


Solution



This issue has been resolved in a Cumulative Hotfix for Enterprise Vault for Lotus Domino 9.0 SP2.

This issue has been resolved in the following release:
Enterprise Vault 9.0.3

 Symantec Corporation has acknowledged that the above-mentioned issue is present in earlier versions of the product(s) cited at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. However, the issue has been addressed in the revision of the product specified at the end of this article.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see http://www.symantec.com


Supplemental Materials

SourceETrack
Value2166101
Description

Event error 41162 - Error: Special database object cannot be located during Domino Mailbox Archiving.




Article URL http://www.symantec.com/docs/TECH162630


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