Multi-language design found in mail m_db' incorrectly causing valid target mail files, that are not multi-language, to NOT be archived.

Article:TECH162638  |  Created: 2011-06-17  |  Updated: 2013-06-10  |  Article URL http://www.symantec.com/docs/TECH162638
Article Type
Technical Solution


Issue



Multi-language design found in mail m_db' incorrectly causing valid target mail files, that are not multi-language, to NOT be archived.


Error



Event ID 41162 - Error: Multi-language design found in mail m_db [EVDG/SYMC!!mail\User.nsf]
 


Cause



If the ICON Note was present in the mail file but did not contain the $LANGUAGE field, then archive processing would fail for that mailbox.


Solution



This issue has been addressed as part of the following release:


Hotfix for Symantec Enterprise Vault (EV) for Lotus Domino and File System Archiving (FSA) 9.0 SP2, Build 1061, Cumulative Hotfix
http://www.symantec.com/docs/TECH162627

Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


Supplemental Materials

SourceETrack
Value2341163
Description

Error: Multi-language design found in mail m_db' incorrectly causing valid target mail files, that are not multi-language, to NOT be archived




Article URL http://www.symantec.com/docs/TECH162638


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