Error HRESULT E_FAIL has been returned from a call to a COM component during Domino mailbox archiving.

Article:TECH162641  |  Created: 2011-06-17  |  Updated: 2014-12-08  |  Article URL http://www.symantec.com/docs/TECH162641
Article Type
Technical Solution


Issue



If an item in the mail file has a $CreatedDate of type TIME_RANGE then it was not possible to archive that item.

If an item in the mail file contained a truncated file attachment, then it was not possible to archive that item.


Error



Event ID 41164:  Error: Error HRESULT E_FAIL has been returned from a call to a COM component.
 


Cause



If an item in the mail file has a $CreatedDate of type TIME_RANGE then it was not possible to archive that item.

If an item in the mail file contained a truncated file attachment, then it was not possible to archive that item.


Solution



This issue has been addressed as part of the following release:
 

 

Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782


Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


Supplemental Materials

SourceETrack
Value2335923
Description

Error HRESULT E_FAIL has been returned from a call to a COM component during Domino mailbox archiving - Issue 1


SourceETrack
Value2335979
Description

Error HRESULT E_FAIL has been returned from a call to a COM component during Domino mailbox archiving - Issue 2.


SourceETrack
Value2344251
Description

Error HRESULT E_FAIL has been returned from a call to a COM component during Domino mailbox archiving


SourceETrack
Value2344252
Description

Error HRESULT E_FAIL has been returned from a call to a COM component during Domino mailbox archiving 




Article URL http://www.symantec.com/docs/TECH162641


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