Creating Attachment Links in Domino shortcuts is causing memory buffer overruns and server instability.

Article:TECH162648  |  Created: 2011-06-17  |  Updated: 2013-06-10  |  Article URL http://www.symantec.com/docs/TECH162648
Article Type
Technical Solution


Issue



Creating Attachment Links in Domino shortcuts is causing memory buffer overruns and server instability.


Error



Event ID 40967: Task Guardian - TaskGuid - Restarting failed process. The process has failed abnormally and will be restarted automatically.
 

Event ID 40971: EvLotusDominoArchivingTask - Process shutdown started. The process managing this process has terminated leaving this process in an unmanageable state.  The process is stopping automatically.
 


Cause



Under specific circumstances, the memory buffer used to create a shortcut could overflow causing EV to crash.


Solution



This issue has been addressed as part of the following release:


Hotfix for Symantec Enterprise Vault (EV) for Lotus Domino and File System Archiving (FSA) 9.0 SP2, Build 1061, Cumulative Hotfix
http://www.symantec.com/docs/TECH162627

Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


Supplemental Materials

SourceETrack
Value2350461
Description

Creating Attachment Links in Domino shortcuts is causing memory buffer overruns and server instability.




Article URL http://www.symantec.com/docs/TECH162648


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