Microsoft Exchange Public Folder is not visable in the Backup Archive Restore GUI

Article:TECH162831

Created: 2011-06-21

Updated: 2011-06-21

Article URL http://www.symantec.com/docs/TECH162831

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Article Type
Technical Solution

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Problem

When browsing an Exchange GRT image Public folders are not displayed.

Error

Check for the following error:

From bpbkar log:

9:41:19.033 AM: [8268.7372] <2> ov_log::V_GlobalLog: INF - MB2_FindNext failed with HR = 80004005
9:41:19.033 AM: [8268.7372] <2> Folder::_findFirstObject(): DBG - FS_FindFirstObj() Failure! (0xE000FEA9:The Backup Exec data store encountered a problem during the operation. See the job log for details.) (../Folder.cpp:995)

Environment

Windows 2008 Standard 64 bit, MS Exchange 2007, NetBackup 7.1

Cause

Defect

Solution

Contact Symantec NetBackup Support and reference this article, a binary fix is available.

Supplemental Materials

Source	ETrack
Description	ET 2385481