Microsoft Exchange Public Folder is not visable in the Backup Archive Restore GUI

Article:TECH162831  |  Created: 2011-06-21  |  Updated: 2013-10-24  |  Article URL http://www.symantec.com/docs/TECH162831
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Article Type
Technical Solution


Issue



When browsing an Exchange GRT image Public folders are not displayed.


Error



Check for the following error:

From bpbkar log:

9:41:19.033 AM: [8268.7372] <2> ov_log::V_GlobalLog: INF - MB2_FindNext failed with HR = 80004005
9:41:19.033 AM: [8268.7372] <2> Folder::_findFirstObject(): DBG - FS_FindFirstObj() Failure! (0xE000FEA9:The Backup Exec data store encountered a problem during the operation. See the job log for details.) (../Folder.cpp:995)
 


Environment



Windows 2008 Standard 64 bit, MS Exchange 2007, NetBackup 7.1


Cause



Defect


Solution



Contact Symantec NetBackup Support and reference this article, a binary fix is available.


Supplemental Materials

SourceETrack
Description

ET 2385481



Article URL http://www.symantec.com/docs/TECH162831


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