Backup Exec cannot establish a trust relationship with the remote agent because the security certificate for the client or the server is not valid. The date and time between the media server and the remote agent may not be synchronized. You can attempt to resolve this issue by re-establishing the trust relationship between the media server and the remote agent.

Article:TECH162895  |  Created: 2011-06-21  |  Updated: 2012-05-25  |  Article URL http://www.symantec.com/docs/TECH162895
Article Type
Technical Solution

Product(s)

Issue



While attempting to browse a remote agent, get an error that a trust relationship could not be created.


Error



V-79-57344-39827 - Backup Exec cannot establish a trust relationship with the remote agent because the security certificate for the client or the server is not valid. The date and time between the media server and the remote agent may not be synchronized.  You can attempt to resolve this issue by re-establishing the trust relationship between the media server and the remote agent.

Cause



When the initial trust relationship is being created between the media server and the remote agent, the time must be synchronized between the two systems.


Solution



 If the Systems times are not synchronized, synchronize them, and retry browsing to the agent from the media server.


Supplemental Materials

SourceUMI
ValueV-79-57344-39827
Description

Backup Exec cannot establish a trust relationship with the remote agent because the security certificate for the client or the server is not valid. The date and time between the media server and the remote agent may not be synchronized.  You can attempt to resolve this issue by re-establishing the trust relationship between the media server and the remote agent. 




Article URL http://www.symantec.com/docs/TECH162895


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