Restore of DFSR data from Opt-Dupe job hangs at the end of the job, yet data is restored.

Article:TECH162957  |  Created: 2011-06-22  |  Updated: 2011-12-29  |  Article URL http://www.symantec.com/docs/TECH162957
Article Type
Technical Solution


Issue



When restoring individual files from an Opt-Dupe backup set that contains DFSR data, the restore runs and restores the data, then hangs at the end of the job.  Eventually the job will finish, but may take several hours depending on the size of your DFSR set.


Solution



This issue has been resolved in Backup Exec 2010 R3 Hotfix 159965.
 
Workaround:
Once the byte count stops moving and the data has been verified as restored, cancel the job.
Additionally, you may let the job continue as it will complete. This can take as long as the original backup or longer.

Supplemental Materials

SourceETrack
Value2416868
Description

PDDE: Restore of opt-dupe DFSR data in a Deduplication Storage folder hangs after data has been restored.




Article URL http://www.symantec.com/docs/TECH162957


Terms of use for this information are found in Legal Notices