Required Quickfix to enable RAM 10.0 integration with CCS 10.5.1

Article:TECH163005  |  Created: 2011-06-22  |  Updated: 2011-07-13  |  Article URL http://www.symantec.com/docs/TECH163005
Article Type
Technical Solution


Issue



When multiple users responded to the same questionnaire having the same assets associated, multiple evidences were generated for the asset question combination for each user.


Cause



The Evidence Database imported all evidences, but when the data synchronized with the reporting database, the status for only the last user record record was stored for the asset question combination.


Solution



NOTE: This hotfix is for RAM 10.0 and addresses integration requirements for CCS 10.5.1

Apply 10.0.555.10401 Hotfix on RAM 10.0

For Version 10.5, please refer to TECH163010

 


Attachments

Symantec Response Assessment Module 10.0.555.10401 Hotfix and ReadMe
ResponseAssessmentModule_v10_HF10401.zip (112 kBytes)


Article URL http://www.symantec.com/docs/TECH163005


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