Required Quickfix to enable RAM 10.5 integration with CCS 10.5.1

Article:TECH163010  |  Created: 2011-06-22  |  Updated: 2011-07-13  |  Article URL http://www.symantec.com/docs/TECH163010
Article Type
Technical Solution


Issue



 When multiple users responded to the same questionnaire having the same assets associated, multiple evidences were generated for the asset question combination for each user.


Cause



 The Evidence Database imported all evidences, but when the data was synchronized with the reporting database, the status for only the last user record was stored for the asset question combination.  The 10.50.166.10101 Hotfix resolves the issue, and now when the data is synchronized with the reporting database, the asset question status for any user record is stored and is set to failed, if the user has a failed status for the Asset Question combination.


Solution




NOTE: This hotfix is for RAM 10.5 and addresses integration requirements for CCS 10.5.1

Apply Symantec Response Assessment Module 10.50.166.10101 Hotfix Version 10.5

For Version 10.0, please refer to TECH163005


Attachments

Symantec Response Assessment Module 10.50.166.10101 Hotfix and ReadMe
ResponseAssessmentModule_v10.50_HF10101.zip (113 kBytes)


Article URL http://www.symantec.com/docs/TECH163010


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