Profile.xml size changes to zero after importing a large number of MAC addresses

Article:TECH163338  |  Created: 2011-06-27  |  Updated: 2011-06-30  |  Article URL http://www.symantec.com/docs/TECH163338
Article Type
Technical Solution


Issue



After importing a large number of MAC addresses, you notice that the Profile.xml file changes size to zero byte.


Solution



If you expect to import a large list of MAC addresses:

  1. Make sure you select "Between 500 and 1,000" or "More than 1,000" computers during configuration.

    OR

     

  2. a) Open the Registry.
    b) Go to HKEY_LOCAL_MACHINE->SYSTEM->CurrentControlSet->Services->semsrv->Parameters
    c) Edit JVM Option Number 1 (The data may be -Xmx256m). If you are using a virtual machine, change it -Xmx1024. If you are using a physical machine, change it to -Xmx512.

 


Option.jpg
Regedit.jpg

Supplemental Materials

SourceETrack
Value2281952


Article URL http://www.symantec.com/docs/TECH163338


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