Personal Store Management objects are not showing up in the correct Enterprise Vault (EV) Site when configured for multiple EV sites.
|Article:TECH163478|||||Created: 2011-06-28|||||Updated: 2014-12-05|||||Article URL http://www.symantec.com/docs/TECH163478|
When multiple EV Sites are configured under a single EV directory Personal Store Management objects may appear under the wrong EV site in the Vault Administration Console.
Consider that 1 EV directory and 2 EV sites are configured (EVSite1 and EVSite2). Users who are enabled for client driven migrations in EVSite 2 will have their PST information shown under EVSite1 Personal Store Management. This includes the Computers and Files. Additionally, when selecting Properties then settings only the Retention categories will show for EVSite1.
This issue appears to primarily a cosmetic defect. Testing shows that all processing, policies, retention categories occur on the correct site.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article.
Client driven PSTs are showing up in the wrong EV site under the Personal Store Management view in the VAC.
Article URL http://www.symantec.com/docs/TECH163478