CreateArchiveFolder stored procedure relinks folders with the same name as the root folder to the root instead of creating a new ArchiveFolder.

Article:TECH163564  |  Created: 2011-06-29  |  Updated: 2013-06-17  |  Article URL
Article Type
Technical Solution


Certain folder structures do not appear at all or appear at incorrect levels within Archive Explorer or search.asp details.


No error is generated during archiving runs.



Changes to the stored procedure CreateArchiveFolder have resulted in a condition where if a folder structure contains a named folder which matches the root:

e.g. A Public folder root named Data with sub-folders, one of which is also named Data, or a file system target named Data with sub-folders also named Data results in the SQL entries for these sub-folders not being properly enumerated. This can lead to issues viewing the folder structure in Archive Explorer.



This issue has been addressed as part of the following release:

Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange 9.0 Service Pack 2 build

Enterprise Vault 9.0.3 - Release Details

Enterprise Vault 10.0.1 - Release Details

Please see Related Articles section of this document for procedures to repair the entries in the database.

Hotfix for Symantec Enterprise Vault (EV) 10.0 Service Pack 1 build, FSAUtility improvements for -pm operation and tool to correct archive folder hierarchy.

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Value2355014, 2417997, 2417998, 2418000

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