When installing the Backup Exec Archive Option (BEAO) as an additional option to BE 2010 or BE 2010 R2, an error is received that BewLaunch.exe crashes.

Article:TECH164018  |  Created: 2011-07-06  |  Updated: 2011-09-26  |  Article URL http://www.symantec.com/docs/TECH164018
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution


Environment

Issue



When installing the Backup  Exec Archive Option (BEAO) as an additional option to BE 2010 or BE 2010 R2, an error is received that BewLaunch.exe crashes.

 


Error



"Symantec WMI Process Launcher has stopped working"

Error -1073741819 registering C:\Windows\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\BewLaunch.exe

 


Solution



This issue has been fixed in Backup Exec 2010 R3 Revision 5204.


Supplemental Materials

SourceETrack
Value2065603
Description

BEAO: Error -1073741819 registering C:\Windows\Installer\{BA106948-54B3-4A3F-9B12-98602AABFD43}\BewLaunch.exe



Article URL http://www.symantec.com/docs/TECH164018


Terms of use for this information are found in Legal Notices