Delivery tab on Add Software Product dialog is empty.

Article:TECH164086  |  Created: 2011-07-07  |  Updated: 2011-08-04  |  Article URL http://www.symantec.com/docs/TECH164086
Article Type
Technical Solution


Environment

Issue



Software which has been picked up by the inventory has been moved into Managed Software. We have then created a deliverable software release with a package. In Managed Software when we open the item we can see the software under the Indentify Inventory tab, and clicking on the link shows the software component we created with the software package. If we then switch to the delivery tab no installation packages are shown.
 


Environment



Symantec Management Platform 7.1 Sp1

Software Management Solution 7.1 Sp1


Cause



KNOWN  ISSUE


Solution



Please note that the Activity Center 7.1 SP1 HF1 Rollup is posted on the KB to address this and other issues:

http://www.symantec.com/business/support/index?page=content&id=HOWTO58413

Please make a full backup of your SMP Server and Symantec_CMDB database before applying the Rollup.


Supplemental Materials

SourceETrack
Value2384660



Article URL http://www.symantec.com/docs/TECH164086


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